If you received this error message, before you open a Support or Emergency ticket, the steps below should help to troubleshoot the error and/or give the Support Team more information on this issue.
1. Check that your
--username parameter and syntax is correct. (More detailed CLI man pages ).
2. Check the
rpc.cfg file for possible errors or typos.
The file format should be as follows:
Also it may contain any of the following lines:
- Are there any extra spaces and/or linebreaks? ( Perhaps inside "username" label / "password" label / username itself / password itself)
- Do you have rights to manipulate this inventory? Use
manage-vlan listto show the VLANs you have permission to manipulate.
3. If you open a Support / Emergency ticket, please issue the commands as shown below and attach the output to the ticket:
CLI version info:
Routing table info:
List of all interfaces: