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Problem: My instance is taking a long time to launch—up to 15 minutes!

Possible Solutions

A large disk partition (700GB or so) can cause an especially long launch, because it takes a much longer time to format the filesystem.

If a large disk partition is not the cause of the problem, please create a ticket at or contact us at for more assistance.  It's helpful if you can let us know:

  • Which server you are using
  • The name of the image you are using
  • Any other relevant information
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