Creatives: An Overview
"Creative" vs. "Impression" and Third Party Creatives
An impression is the act of displaying a creative on a webpage. Sometimes serving a creative and serving an impression is essentially the same thing, but often the server deciding what advertiser should display a creative, the server deciding what creative should be shown, and the CDN server that actually hosts and returns the creative image file are all different. In this case the act of serving an impression and serving the creative are two different events.
Of course in reporting, no matter how many servers are involved, the number of impressions and creatives served should match, if all went smoothly.
Example: Third Party Creatives
In the above diagram, the ad tag is passed to the adserver who decides what advertiser gets to show on the page. This adserver might be a network, or an exchange, or DisplayWords, or some daisy chain of partners. In any case, the winning advertiser uses third party creatives rather than a creative hosted by this adserver. So instead of returning a Visa creative to the browser, the exchange returns a Visa tag. The tag pings Visa, and Visa returns a URL pointing to a JPG creative in its CDN.
Why use third party creatives?
Most advertisers prefer to have all creatives served from a single "adserver of record." They may work with ten different networks, exchanges, publishers, or platforms, and if creatives were hosted by each of these, Visa's reporting data would be scattered. In addition, Visa may want to maintain control over its creatives and probably wants to independently verify that its creatives are being properly served. With a single adserver Visa can compare impression numbers with its partners to make sure everything is working correctly.
Let's say DisplayWords is the primary adserver in the example above. When you win an auction in DisplayWords, DisplayWords will return a "creative" to the browser. If you host your JPG or Flash creatives with DisplayWords, this will be your actual creative. But if your creatives are third party creatives, DisplayWords will return an ad tag or a URL that redirects the browser to the creative.
To make sure that only quality creatives are returned to the publishers who sell inventory through DisplayWords, we require a one-to-one relationship between a third party tag and a specific brand, and our personnel audit all hosted and third party creatives. Please see Creative Standards for our full list of policies for both hosted and third party creatives.
Impression Tracking Pixels
Now let's say that you, the advertiser, would like your home adserver to independently record all impressions served on your behalf, but you don't want to use third party creatives because:
- You want to minimize redirects and latency
- You are working with a publisher who bans third party tags because such tags can rotate creatives and be generally hard to audit
Example: Impression Pixel
In this case the Network adserver is hosting the creative, but it also returns an Impression Pixel tag (yellow) pointed to the agency server as well as the creative URL (pink). The agency server has nothing to do with serving the creative, but they can record impressions through the pixel.
Tracking Clicks and Conversions
You may also want to track a creative's performance through:
- Clicks: When a user clicks on a creative they are directed to a landing page. For example, they see an ad for Lands' End, they click on the ad, and they are directed to landsend.com/summersale. These clicks are tracked by either a pixel on the landing page so that when the landing page loads, the pixel is fired, or by a URL associated with the creative that directs the browser to a click-tracking server before redirecting it to the landing page.
- Conversions: The user immediately performs some desired action such as making a purchase or signing up for membership, or performs the action at some later time. Conversions may also be called acquisitions and are generally tracked through a pixel on, say, a checkout or signup page.
DisplayWords as Adserver
DisplayWords can function as a full service adserver for your creatives. We recommend hosting creatives within DisplayWords for convenience, although third party creatives are supported. For details on adding your creatives to DisplayWords, please see Upload Hosted Creative. For creative quality standards, please see Creative Standards.
- Creatives can carry their own targeting information such as frequency and recency.
Ad Server Declaration
If you are not using DisplayWords as your ad server or the creative makes a call to any data collection third-party vendors, you will need to declare these vendors on creatives you upload in the creative manager.